|
Every Day Low Prices
After serving in the Army in World War II, Sam Walton knew
he wanted to get into the business of retail. He started out
by running a store in the Ben Franklin franchise where he
learned about buying, pricing and passing good deals on to
customers.
He credits a manufacturer's agent from New York, Harry Weiner,
with his first real lesson about pricing:
"Harry
was selling ladies' panties for $2 a dozen. We'd been buying
similar panties from Ben Franklin for $2.50 a dozen and selling
them at three pair for $1. Well, at Harry's price of $2, we
could put them out at four for $1 and make a great promotion
for our store.
"Here's the simple lesson we learned ... say I bought
an item for 80 cents. I found that by pricing it at $1.00,
I could sell three times more of it than by pricing it at
$1.20. I might make only half the profit per item, but because
I was selling three times as many, the overall profit was
much greater. Simple enough. But this is really the essence
of discounting: by cutting your price, you can boost your
sales to a point where you earn far more at the cheaper retail
than you would have by selling the item at the higher price.
In retailer language, you can lower your markup but earn more
because of the increased volume."
Sam's adherence to this pricing philosophy was unshakable,
as one of Wal-Mart's first store managers recalls:
"Sam wouldn't let us hedge on a price at all. Say the
list price was $1.98, but we had paid only 50 cents. Initially,
I would say, 'Well, it's originally $1.98, so why don't we
sell it for $1.25?' And, he'd say, 'No. We paid 50 cents for
it. Mark it up 30 percent, and that's it. No matter what you
pay for it, if we get a great deal, pass it on to the customer.'
And of course that's what we did."
And that's what we continue to do - work diligently to find
great deals to pass on to our customers. Thanks to the legacy
of Sam Walton, Wal-Mart is a store you can count on every
day to bring you value for your dollar. And that's why at
Wal-Mart, you never have to wait for a sale to get your money's
worth!
>> Culture Stories
|