Key Accountabilities:
Manage the overall operations, and ensure best-quality customer service and the business target fulfillment;
Develop the store sales plan and apply quantifying management; Supervise the associates to execute the criteria to ensure a uniform and stable operation;
Direct and coordinate the operation of various departments to ensure normal operation;
Supervise the execution of company customer service policy;
Organize community events to build and sustain the company’s brand and build friendly relation; Build and sustain good communication with related government functions;
Organize, develop, execute the training plan to sustain the associates’ competency level; Develop tailored phase development target and execution plan for the in-store team.
Requirements:
Associate degree or above;
With 7-10 years’ working experiences in retail management;
Excellent communication and interpersonal skill;
Good manpower planning and budgeting skill;
Good logistic analysis and judgement;
Outstanding execution and good presentation skill;
General knowledge of computer operation, Elementary English
Store Executive Deputy GM
Key Accountabilities:
Assist Store GM to manage operations in some departments, ensure best-quality service and successful implementation of sales, profit and inventory plans;
Disseminate and execute the company culture holistically; Set up an efficient team； Develop, disseminate, explain and deliver the company policy;
Organize to develop sales plan for subordinate food departments, and ensure the sales and profit budget is beaten;
Monitor associates to execute the customer service standard strictly to ensure high quality customer service is provided, ensure a smooth operation;
Develop sensible expense plan and divide it by departments; Control the cost and expense effectively;
Develop people growth plan of the subordinate departments and supervise its execution
Requirements:
Associate degree or above;
With at least 4-6 years’ working experience in retail management;
Excellent communication and interpersonal skill;
Good manpower planning and budgeting skill;
Good logistic analysis ability and sensible judgment;
Good presentation and negotiation skill;
General knowledge of computer operation, Elementary English
Store Asset Protection Manager
Key Accountabilities:
Work out risk management plan, implement risk management related projects and ensure safety of associates, customers and other visitors;
Maintain food safety standard and implement food safety related projects;
Promote and safeguard company integrity policy and conduct investigation over associate dishonest cases;
Control shrinkage through basic control, procedure review and book inventory audit;
Review and Influence in-store P&L performance
Requirements:
Associate Degree or above;
Good social background, at least two years working experience in management role;
Good in observing, making judgement, analyzing situation and solving problems;
Good team work and strong sense of accountability;
Good communication skills;
Willing to learn and be self-motivated;
Basic computer skills
Store Human Resources Manager
Key Accountabilities:
Develop and implement HR tactics and action plans in the store to support the stores in achieving the business objectives;
Establish and maintain an effective communication system, to provide HR professional advices for the store management;
Manage the HR function within the store, develop HR associates, increase the team productivity and service level;
Maintain effective communication with OH HR, and implement the HR programs in store.
Requirements:
Bachelor degree or above;
Well familiar with the HR related National Laws and Regulations;
Full spectrum of HR management;
At least 3 years’ professional HR management experience;
Fluent in spoken and written English, be proficient in computer office software;
Excellent ability of problem-solving;
Can work under pressure, with good team work spirit
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